Legal

Not the contract

The four things people actually ask

This summary is here so you do not have to read nine thousand words to find out where you stand. It is a summary and it is not the agreement: where the two differ, the documents below are what applies.

  • Can you raise my price? Not mid-term. At renewal, with 30 days notice
  • Is my data mine? Yes, and it is exportable from the command line
  • Can you suspend me? For non-payment after notice, or for abuse, with a reason
  • Who owns what I build? [Answer who owns the content]

The documents

Each one states at the top when it last changed and what changed. A material change is emailed to every customer thirty days before it takes effect.

  • Terms of service The agreement itself
  • Acceptable use What the platform may not be used for
  • Privacy notice What we hold, why, and for how long
  • Service level The availability targets and the credits
  • Data processing For customers who need one signed
  • Sub-processors Who else touches the data, and where
  • Deprecation policy How long an API lives after it is deprecated

Replace every item above with a link to your own document. Nothing in this pattern is legal advice and none of it has been reviewed by a lawyer.